The story goes on… another follow up post from My experience with North York Chrysler Jeep and My experience with North York Chrysler Jeep Continues… + Misc. I really didn’t expect this but they did send me a survey to fill out after everything that happened and I thought, they just wanted to make the hole even bigger, deeper and more damage to their reputation really… Anyways, the survey is like 8 pages as shown in the picture below AND they sent me a cheque?!? With all the cars I have bought over the years, first, I had never seen a survey this long, second, came with a fucking cheque? For fucking $2? Seriously, 2 bucks to do a survey? Everybody knows that how I am going to rate them, unsatisfied all the way, that’s exactly what happened.
There is one question in the survey that I really want to mention here
Q: Overall, how do you think your dealer experience could have been improved?
A: Fire the lame Sales Manager “Sxxx Bxxxxx”, then people will be a lot more satisfied!!!